Disclaimer & Privacy Policy
Please read this entire notice before registering and/or relying on the content published on the website or any links contained therein, whether they be internal or external to our site. We care about you and provide as much information as possible in order to support you. Unfortunately, there are times when situations arise where altruism and care, no matter how well intentioned, are not perceived in such a manner. Our goal is to support, encourage and educate you to the very best of our ability while also ensuring our integrity and legal requirements are met so that we can all sleep better at night.
DISCLAIMER
This website does not provide medical, non-medical or legal advice. This site is for information purposes only. Viewing this site, receipt of information contained on this site, or the transmission of information from or to this site does not constitute a physician-patient or therapist-client relationship.
Any medical information on this site is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this site.
Any legal information on this site is not intended to be a substitute for professional legal advice. If you need legal advice for your specific issue, you should consult a licensed attorney in your area.
Project Healing Heroes makes no representation as to the accuracy or completeness of content posted in forums or comments associated with this site or found by following any link posted in such forums or comments. By participating, including by posting your own content, in any forums or comments associated with this site, you acknowledge and agree that:
Project Healing Heroes, also known as “PHH” will not be liable for any errors or omissions in content or for the availability of content.
PHH will not be liable for any losses, injuries, or damages arising from the display or use of content.
As a 501(c)3 nonprofit organization, Project Healing Heroes neither endorses nor opposes any candidate for political office.
By your participation and agreement, PHH will assume that you have read and understand this disclaimer notice.
Outcome Disclaimer
Statements, testimonials, and examples on this website were provided by satisfied participants and are not intended to represent or guarantee that anyone will achieve the same or similar results. Every effort has been made to represent our services and their possible potential accurately. PHH does not do therapy or provide medical or mental health advice. We do provide subject matter experts on a variety of topics to help support the peer-to-peer network that is heavily relied upon by the PHH affiliate programs. PHH affiliate programs include but are not limited to MaketheConnection.org, Up Armor, CombatPTSD.org and PTSD University.
At PHH, we believe in personal responsibility and asking for help when it is needed. An individual’s outcome, whatever one hopes it to be, is often determined by both one’s willingness and desire to work on one’s issues. There is no guarantee you will duplicate any of the results stated in the PHH website.
Earnings Disclaimer
From time to time, we may suggest resources and/or services to you. These recommendations are always based on a belief that the resources, products and/or author(s) will provide excellent and valuable information or service based on a review of that resource, product, our relationship with the person(s), and/or previous positive experience with the person or company/agency whose product or service we are recommending. PHH and affiliated staff and volunteers do not offer or accept kickbacks, rebates, bonuses, or other remuneration for any referrals, recommendations, or suggestions. In some cases, however, there may be compensation if you decide to purchase a product through a site link (i.e., Amazon.com). Always do your own due diligence before making any purchases and never purchase anything that you cannot afford.
Limitation of Liability
PHH and its affiliated volunteers, staff and subject matter experts are dedicated to advancing the well-being of individuals, couples and families. PHH respects the rights of those persons seeking assistance, and PHH makes reasonable efforts to ensure that our services are used appropriately.
Confidentiality & Special Concerns
Project Healing Heroes believes strongly in confidentiality. We encourage you to be mindful that the other participants in our programs are not bound by the legal requirements and code of ethics that professionals are. Accordingly, only disclose that which you feel comfortable disclosing during program participation. Also, be mindful that the law requires the following exceptions to participant disclosures: where there is suspicion or evidence of child or elder abuse, where there is reasonable suspicion that the participant presents danger to self or other, and/or court order.
Confidentiality cannot be guaranteed in groups. In working with couples and families, free flow of information is imperative; consequently, your facilitator is advised not to hold secrets and will always endeavor to facilitate difficult conversations between parties and to do so within ethical guidelines. Your facilitator will work with you to help you achieve your goals, yet PHH and your facilitator cannot make any outcome guarantees. Whenever children are involved, we will always assume both partners love their children and want the best for them. It is the policy of PHH to adhere to legal and ethical guidelines. Absent suspicion of child endangerment, PHH and its affiliated facilitators do not/will not side with or testify on behalf of or against either parent.
PRIVACY POLICY
Project Healing Heroes’ Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by PHH any time you interact with any of our affiliates such as when you visit one of our websites and/or participate in any PHH programs and/or resources, products and services.
Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, disclosure of any such information, and how we safeguard your personal information. Your privacy is a priority at PHH, and we go to great lengths to protect it. By providing personal information to us or through our websites, you understand and consent to the collection, maintenance, processing and use of such information. Please read the following privacy policy before using this website or providing any personally identifiable information through this website. It will be assumed that if you provide us with any personally identifiable information that you have read and understand this policy. Some portions of this privacy policy may not apply to information that you provide voluntarily, or that we may obtain, through means other than our websites, such as, but not limited to, telephone or postal mail. Our websites are intended for users who are located in the United States of America. This privacy policy shall be interpreted under the laws of the United States.
This privacy policy is part of the PHH website terms and conditions which govern your use of this website in general as well as our other websites.
Collection of Personal Information
We may collect some minor personal information because it helps us deliver a superior level of participant service. It enables us to give you convenient access to our resources and services and to focus on topics of interest to you. In addition, this information helps us keep you informed about the latest resources, services and events that might be of interest to you. We will only recommend that which we think may be helpful to you.
What Information We Collect & How We May Use It
There are a number of situations in which some personal information may help us serve you better. For example, we may ask for basic personal information in order to share it as appropriate with others who participate with you in one of our affiliate programs such as, but not limited to, MaketheConnection.org, CombatPTSD.org, Up Armor or PTSD University.
We will never sell your information. Please do understand, though, that when participating in PHH programs, there are people who care about you and want to be connected and stay connected. Our goal is to minimize any communication challenges up front. This also pertains to visual representations such as seeing the faces of program participants. There are times when PHH may want to share a screen capture to encourage other participants to participate in our programs. By agreeing to participate in PHH and/or its affiliate programs, you are agreeing to allow us to share your picture without notice. If you do not agree with this statement, please notify us immediately at info@projecthealingheroers.org, and we will honor your request, no questions asked.
When you interact with PHH, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and other contact preferences and other information. We collect information regarding participant activities on our websites to help us determine how best to provide useful information to participants and to understand which parts of our websites, products, and online services are of greatest interest. We may use this information to provide products that you have requested as well as for auditing, research, and analysis to improve PHH products and services.
We collect personal information about users of our websites through activities such as participation and completion of forms on our websites. Such information is collected when users register or subscribe to accounts or features on our websites, make online purchases, complete surveys, comment on our blogs, opt-in to our email marketing list, submit a comment or question to us using a “contact us” form or similar feature, send us an email, or in any other way submit personal information voluntarily to us through our websites. If you post blog comments, use a bulletin board, chat room or other similar features on a PHH-related website, you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Though PHH promises to safeguard your information to the extent possible, PHH is not responsible for any personally identifiable information you may choose to share or submit in these forums. We urge you not to submit personally identifiable information that you do not wish to become publicly available on blog posts, bulletin boards, chat rooms or any other electronic medium affiliated with Project Healing Heroes.
We Protect Your Information
Project Healing Heroes takes your privacy very seriously. PHH does not sell or rent your contact information to other entities. PHH does not disclose any personal information to third parties without getting your written permission in advance.
Within Project Healing Heroes
To help us provide superior service, your contact information may be shared with the PHH family such as technical or legal entities who will take steps to safeguard it in accordance with the PHH privacy policy. PHH will use your personal information to respond to your requests and to provide you with our resource and service offerings. We may also use your personal information to maintain our internal record keeping. We may match information collected from you through different means or at different times, including both personal information and website usage information. In addition, we may send you notices (for example, in the form of emails, mailings, and the like) to correspond with you about resources, products, services, companies and events, sponsored by us and others, that we think might interest you. You may opt out of receiving such notices from us at any time by contacting us or following the instructions provided in the correspondence. We may analyze user behavior as a measure of interest in, and use of, our websites and emails, both on an individual basis and in the aggregate.
With Our Service Providers and Vendors
There may be times when it may be advantageous for Project Healing Heroes to make certain personal information about you available to companies that perform work for Project Healing Heroes to provide products and services to you on our behalf. These companies may help us process information, fulfill participant requests, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our resources, products and services, or conduct customer research or satisfaction surveys. These companies and universities are also obligated to protect your personal information in accordance with PHH policies. Without such information being made available, it would be difficult for you to purchase resources or have products delivered to you.
We may aggregate statistics regarding user behavior as a measure of interest in, and use of, our website and emails to our affiliated universities or third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.
We may disclose user information only in the event of 1) suspicion of child or elder abuse; 2) harm to self or other; 3) court order. When we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the website, or anyone else that could be harmed by such activities, PHH will assess the situation in accordance with APA guidelines, seek legal counsel and take action.
Our Company-Wide Commitment to Your Privacy
Project Healing Heroes takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate our policies to PHH employees, contractors and volunteers and strictly enforce privacy safeguards within the company.
How We Protect Your Information
Project Healing Heroes takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
PHH websites use secure encryption, provided by a third party, on some web pages where credit card information is required. To make purchases from the PHH website, you must use a modern SSL-enabled browser such as Safari, Chrome, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the internet.
You can help us by also taking precautions to protect your personal data when you are on the internet. Change your passwords often, using a combination of letters and numbers, and make sure you use a secure web browser.
Integrity of Your Personal Information
Project Healing Heroes has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can request a copy of your personal information by contacting us.
While PHH strives to protect the security and integrity of sensitive personal information provided through this website, due to the inherent nature of the internet as an open global communications vehicle, we cannot guarantee 100% that information during transmission through the internet or while stored in our system or otherwise in our care, will be absolutely safe from intrusion by others. If you contact us by email or via a “contact us” form or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. Never send sensitive information (such as payment card information, social security numbers, employer identification numbers, passwords, or pin numbers) to us via email or via a “contact us” form or similar feature on our website. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. You consent to our use of email as a means of such notification.
Minors
Project Healing Heroes recognizes that parents, guardians, or other adults may contact us to inquire about services or products for the entire family, including minors. We do not knowingly collect personal information from children under 18 years of age, but because some information is collected electronically, it can appear to be the personal information of an adult and will be treated as such by this privacy policy. If a child under 18 submits personal information to PHH and we learn that personal information is the information of a person under 18 years of age, we will attempt to delete the information as soon as possible.
Right to Opt In and Opt Out
You have the right to “opt in” and “opt out” of certain uses of your personal information. For example, at the time you are requested to provide personal information on any of our websites, you may have the opportunity to elect whether or not to receive correspondence from us. You may opt out of any email communications with PHH by sending an email to info@projecthealingheroes.org, stating that you would like to be removed from any or all communications entirely. You may be contacted by PHH in connection with your relationship to us as a participant, or as follow up regarding scheduling, registering for a workshop, making a purchase, or other PHH event.
Links
We endeavor to link only to other highly reputable websites that do not engage in improper business practices. When you are on any of our websites, you may have the opportunity to visit or “click-through” to other websites, blogs or other electronic media not operated by PHH. These external sites may collect personal information about you or be a security risk. PHH does not control websites that are operated by other entities and is not responsible for the practices of external websites. The privacy practices and policies of any linked websites are the sole responsibility of those sites. We recommend that you review the privacy policy of any website that you visit from a link on any of our websites.
Disclaimer and Privacy Policy Changes
Project Healing Heroes reserves the right to change or update this disclaimer and privacy policy, or any of our other policies or practices at any time without notice. Any changes or updates will be effective immediately upon posting to this website. Under certain circumstances, we may also elect to notify you of changes or updates to our privacy policy by additional means, such as posting a notice on the front page of our website or sending you an email. We encourage you to review this privacy policy often for changes. If you have any questions or comments regarding our privacy practices, you may contact us at:
Project Healing Heroes
P.O. Box 414
China Spring, TX 76633
Phone: 202-370-1880
Email: info@projecthealingheroes.org